FAQs


Will I be charged sales tax?

State law requires us to charge sales tax for any product shipped within the State of California. If you reside outside of California, you will not be charged sales tax for your order. Government entities or companies with a valid State of California reseller's permit on file with PCS Electrical Products may also be tax exempt. Please contact sales for more information.

What type of warranty does PCS offer?

Click here to view our warranty information and Sales Terms and Conditions.

Click here to request a product warranty replacement. Please include your PCS Sales Order number in your message when requesting any warranty replacement.

What methods of payment do you accept?

We accept Visa, Mastercard, American Express and certain ATM/Debit cards.

You can also fill out a credit application to establish a net billing account.

What if I have billing/accounting questions?

For questions about your account please contact the PCS Billing Department or call 1-800-524-0777.

Is there a minimum size order?

PCS does not have a minimum order.

How can I contact the Sales Department and Customer Service?

You can an email to the Sales Department at sales@pcsep.com or to talk with a Sales Representative for a special quote call 1-800-524-0777. Office hours are from 7:00 AM until 4:00 PM Pacific Time, Monday thru Friday.

 

Our mailing address is:

PCS Electrical Products
4134 Forcum Avenue
McClellan, CA  95652.

Do you accept purchase orders?

We only accept purchase orders from our existing wholesale customer accounts. If you are an electrical wholesaler and would like to open an account, click here. Once your account is approved, we will create an open account for you to order by purchase order with custom product discounts. Please contact the sales department for more details.

Do I have to register to place an order?

No, you may process an order without creating a user account with PCS. However, to be able to check on previous orders or to track your shipment, you need to create a user account. The information you enter will only be used for shipping and/or billing your order.